OFFICIAL TICKET SALE
GET YOURS BEFORE THEY ARE SOLD OUT!

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LEGAL NOTICE

Introduction

In compliance with the obligations established in Regulation (EU) 910/2014, we inform the visitor that they are on a website owned by Labyrinth Events BV, with its registered office and principal place of business at Braziliëstraat 26, 2000 Antwerp, and registered under Chamber of Commerce number 1001.169.563, and Circoloco S.p.A, Corso Italia 22, 20122 Milano, IVA/VAT 1114675100.

You can contact us either via the postal address indicated above or through the email address info@labyrinthproductions.be. On our website, we will clearly and accurately inform about the price of each of our products, all of which will be shown with taxes included. In cases where shipping costs are necessary for the user, these will be duly indicated and differentiated from other concepts.

GENERAL TERMS OF USE OF THE WEB PORTAL

The general terms contained in this legal notice regulate access and use of the website that Labyrinth Events BV & Circoloco S.p.A (hereinafter, the COMPANY) initially make available to internet users free of charge, without prejudice to the possibility that this circumstance may change in the future. Access to the website implies acceptance without reservations of these conditions. The use of certain services offered on this site will also be governed by the specific conditions provided in each case, which will be understood as accepted by the mere use of such services.

AUTHORIZATION

Viewing, printing, and downloading the content of the website are authorized only and exclusively if the following conditions are met:

1. That it is compatible with the purposes of the website.

2. That it is done solely for obtaining the information contained for personal and private use. Its use for commercial purposes or for distribution, public communication, transformation, or decompilation is expressly prohibited.

3. That none of the contents related to the website are modified in any way.

4. That no graphic, icon, or image available on the website is used, copied, or distributed separately from the rest of the images that accompany it.

The unauthorized use of the information contained on the website, its resale, as well as the violation of the COMPANY’s intellectual or industrial property rights, will give rise to the legally established responsibilities.

RESPONSIBILITIES

In General

Both access to the website and the unauthorized use that may be made of the information contained therein are the sole responsibility of the person who performs it.

Regarding the Operation and Availability of the Website

The COMPANY reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on this website, its configuration and presentation, and the conditions of access.

The COMPANY is not responsible for security errors that may occur nor for damages that may be caused to the user’s computer system (hardware and software), or to the files or documents stored in it, as a consequence of:

1. The presence of a virus in the user’s computer that is used for the connection to the services and contents of the website;

2. A malfunction of the browser;

3. The use of non-updated versions of it.

The COMPANY will not be liable in any case for any damages of any kind that may result from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents, or files of the users.

The COMPANY will carry out, as long as there are no causes that make it impossible or difficult to execute, and as soon as it becomes aware of errors, disconnections, or lack of updating in the contents, all those tasks aimed at rectifying the errors, re-establishing communication, and updating the contents.

The COMPANY reserves the right to interrupt access to the website or any of its contents at any time and without prior notice.

Regarding the Contents and Quality of Service

The COMPANY does not assume any responsibility for the contents linked to the website, provided they are not related to it, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason.

If any user, client, or third party considers that the content or services provided by the linked pages are illegal or harm property or rights of the user, a client, or a third party liable for compensation, and in particular consist of:

1. Activities or contents that may be considered criminal under Spanish penal regulations.

2. Activities or contents that violate intellectual or industrial property rights.

3. Activities or contents that endanger public order, criminal investigation, public security, and national defense.

4. Activities or contents that endanger the protection of public health, respect for human dignity, and the principle of non-discrimination, and the protection of health and childhood.

They may notify the COMPANY; however, the receipt of such communication will not imply knowledge for the purposes of liability as provided in Article 17 of the LSSICE.

The COMPANY is not responsible for any damages that the user may suffer due to errors or omissions in the contents of this website, although it commits to verify and monitor periodically the contents and information contained therein.

Regarding the Use of the Web Portal

The COMPANY will not be responsible in any case for the use that users make of the website, nor for any damages that may arise from it.

Regarding Links to Other Websites

Any third-party link to the website must be to its main page, expressly prohibiting any exploitation of the website’s contents, for personal or third-party benefit.

It is possible that through this portal the user may access websites belonging to and/or managed by third parties. The presence of such links is merely informative, not constituting in any case an invitation to contract the products or services offered on the destination website. The user will access under their sole responsibility the content, and in the conditions of use that govern them. The user acknowledges and accepts that the COMPANY is not responsible, directly or indirectly, for any damages caused by access to such links.

In case the COMPANY becomes aware that the information or activity to which it is referred from such links is illegal, constitutes a crime, or may harm the property or rights of a third party liable for compensation, it will act with the necessary diligence to remove or disable the corresponding link as soon as possible.

INDUSTRIAL PROPERTY

The use of the website does not attribute any right to the user over trademarks, trade names, distinctive signs, or designs of any kind that appear on the website. The articles, news, legislation, and other public content whose intellectual property rights do not belong to the COMPANY are published for the sole purpose of informing the users of this website.

The COMPANY owns the source code, design, navigation structure, databases, and various software elements of the website, as well as the industrial and intellectual property rights related to the contents included therein.

PRIVACY STATEMENT

Circoloco Belgium (hereinafter: the Event) is organised by Labyrinth Events BV, with its registered office and principal place of business at Braziliëstraat 26 2000 Antwerp and registered under Chamber of Commerce number 1001.169.563. & Circoloco S.p.A Corso Italia 22 20122 Milano IVA/VAT 1114675100

Labyrinth Events BV & Circoloco S.p.A respects the privacy of its clients and of all visitors to the website xofestival.be (hereinafter: the Website) and/or the Event (hereinafter jointly: the Visitors). Labyrinth Events BV ensures that the personal data are handled confidentially. Personal data are processed in accordance with the statutory provisions as prescribed by the Personal Data Protection Act.

Applicability
This privacy statement provides information about the processing of personal data by Labyrinth Events BV & Circoloco S.p.A T and only concerns the use of personal data of Visitors to the Website and/or the Event.

This privacy statement does not apply to the websites of third parties to which Labyrinth Events BV & Circoloco S.p.A  offers a hyper link at circolocobelgium.com or in its mailings. Please visit the relevant websites for the privacy policy applied by these third parties.

What personal data are used by Labyrinth Events BV & Circoloco S.p.A ?
When purchasing tickets for the Event, the Visitor may be asked (by the relevant (presale) outlet or other parties) to provide personal data such as the Visitor’s name, (email) address and telephone number, which data Labyrinth Events BV & Circoloco S.p.A  will obtain from the (presale) outlet.

In addition, Labyrinth Events BV has the right to use the personal data of Visitors, such as the Visitor’s name, (email) address and telephone number, it obtains directly from Visitors in connection with orders placed with Labyrinth Events BV & Circoloco S.p.A via the Website.

Labyrinth Events BV & Circoloco S.p.A also has the right to obtain surfing data (including the IP address, date and time of the visit to the Website) of Visitors to the Website.
In order to enable the registration of a payment instrument obtained from Labyrinth Events BV for use during the Event, such as a wristband or payment card, which can be used to pay for refreshments during the Event, the Visitor will be asked to provide an email address and a password. In order to receive a refund from Labyrinth Events BV & Circoloco S.p.A of the outstanding amount that was deposited on the registered payment instrument by the Visitor in case of loss or theft, the Visitor will be asked to provide certain data such as his/her name, email address, bank account number and telephone number. In addition, it will be necessary to inspect the Visitor’s valid proof of identity.

What will your personal data be used for?
Labyrinth Events BV & Circoloco S.p.A uses the data in principle to be able to perform the agreements with Visitors in the best possible manner and for internal administration purposes.

More specifically, Labyrinth Events BV  Circoloco S.p.A may collect and use personal data:

  • For the purpose of sending tickets and products purchased from Labyrinth Events BV to the right person;
  • In order to be able to link a payment instrument purchased by the Visitor from Labyrinth Events BV, only if the Visitor chooses this, to the Visitor so that the payment instrument can be blocked in case the payment instrument is lost or stolen;
  • In order to be able to refund (any) remaining balance on the payment instrument obtained by the Visitor from Labyrinth Events BV & Circoloco S.p.A, only if the Visitor chooses this, in case the payment instrument is lost or stolen and, in this connection, in order to be able to implement security measures and prevent fraud as much as possible;
  • To provide Visitors with information or facilitate the provision of information to Visitors, for example by means of newsletters, concerning changes relating to tickets and/or events organised by Labyrinth Events BV & Circoloco S.p.A
  • For the purpose of establishing, maintaining and improving the contractual relationship with its existing and potential clients or for the purpose of improving the services and products; and/or to apply and comply with statutory obligations.

The data are not used for any purpose other than as described above.

Labyrinth Events BV &  Circoloco S.p.A will not share data with third parties without the express approval of the Visitor, unless this is necessary for the performance of the agreement with the Visitor, or to improve the services and products, or unless it is required by law to do so.

Labyrinth Events BV & Circoloco S.p.A sends newsletters by email. You have the option to unsubscribe from the newsletter at the bottom of each newsletter you receive from Labyrinth Events BV & Circoloco S.p.A You will no longer receive newsletters containing information if you unsubscribe.

Any backups of stored information created by Labyrinth Events BV & Circoloco S.p.A for the optimal performance of the systems are used exclusively for system recovery in the event of a system failure.

Retention period
Labyrinth Events BV & Circoloco S.p.A retains personal data no longer than is strictly necessary for the performance of the agreements and in any event no more than two years after the agreement has ended, unless it is necessary to retain them for a longer period in order to comply with a statutory retention obligation.

Inspection and correction
Visitors may file a written request to Labyrinth Events BV at info@labyrinthproductions.be for the inspection, correction and/or removal of their personal and other data. Any corrections will be processed following a written request to that effect. Visitors must ensure that Labyrinth Events BV has the correct personal data.

Changes
Labyrinth Events BV & Circoloco S.p.A reserves the right to make changes to this privacy statement. Visitors are advised to consult the privacy policy regularly for any changes. Labyrinth Events BV will expressly inform Visitors of any essential changes.
If you still have questions and/or comments after reading this privacy statement, please contact us at info@labyrinthproductions.be

COOKIE POLICY

This Cookie Policy was last updated on May 27, 2024, and applies to citizens and permanent legal residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.circolocobelgium.com (hereinafter: «the website») uses cookies and other related technologies (for convenience, all technologies are referred to as «cookies»). Cookies may also be placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small file that is sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The stored information can be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. To do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website function properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website, and for example, items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies, we get insights into the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, TikTok, and Instagram to promote web pages (e.g., «like», «pin») or share (e.g., «tweet») on social networks such as Facebook, TikTok, and Instagram. This content is embedded with code derived from Facebook, TikTok, and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy policy of these social networks (which can change frequently) to know what they do with your (personal) data they process using these cookies. The data received is anonymized as much as possible. Facebook, TikTok, and Instagram are located in the United States.

6. Cookies used

– Elementor – Statistics (anonymous)

– WordPress – Functional

– Google Fonts – Marketing

– Google reCAPTCHA – Marketing

– Google Maps – Marketing

– Facebook – Marketing, Functional

– TikTok – Marketing, Functional

– Complianz – Functional

– Google Adsense – Marketing

– Miscellaneous – Purpose pending investigation

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on «Save preferences,» you consent to us using the categories of cookies and plugins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer function properly.

7.1 Manage your consent settings

– Functional

  Always active

– Preferences

– Statistics

– Marketing

8. Enabling/disabling and deleting cookies

You can use your internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights regarding personal data

You have the following rights regarding your personal data:

– You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.

– Right of access: You have the right to access your personal data that is known to us.

– Right to rectification: You have the right to supplement, correct, delete, or block your personal data whenever you wish.

– If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

– Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

– Right to object: You may object to the processing of your data. We comply with this unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us using the following contact details:

Circoloco Belgium (hereinafter: the Event) is organised by Labyrinth Events BV, with its registered office and principal place of business at Braziliëstraat 26 2000 Antwerp

info@labyrinthproductions.be

This Cookie Policy was synchronized with cookiedatabase.org on May 27, 2024.

GENERAL TERMS & CONDITIONS OF SALE

1. Definitions

  1. Camping Facility«: the camp site or the accommodation for the benefit of the Event, and whether or not in the vicinity of it.
  2. Event«: the public or private event, organized by CIRCOLOCO BELGIUM, of musical, artistic, cultural, sporting or other nature, such as a festival, including, as the case may be, one or more performances of one or more artists.
  3. CIRCOLOCO BELGIUM«: LABYRINTH EVENTS BV, with its registered office at Braziliëstraat 26, 2000 ANTWERP, BELGIUM and registered under company number1 001.169.563. CIRCOLOCO BELGIUM can be reached by e-mail at info@labyrinthproductions.be  and by mail at: Braziliëstraat 26, 2000 ANTWERP, BELGIUM.
  4. House rules«: the behavioural obligations of the Customer and of any person participating in an Event, as defined in article 7, applicable at any Event and at any Camping Facility, and forming an integral part of these general terms & conditions of sale and thus of the Agreement.
  5. Customer«: any adult natural person or legal entity who/that enters into an Agreement with CIRCOLOCO BELGIUM.
  6. Agreement«: the agreement concluded between CIRCOLOCO BELGIUM and the Customer for the sale of an access right to an Event, and/or an access right to and use of a Camping Facility or accommodation (for example, a bungalow or a ‘Festitent’) at the relevant Camping Facility, including the Ticket, the invoicing and these general terms & conditions of sale (including the House rules laid down in Article 7).
  7. Force Majeure«: an incident or occurrence as defined in Article 6.8.
  8. Ticket«: the ticket which grants the right to (i) access an Event, (ii) and/or use of a Camping Facility, and/or (iii) transportation to and/or from an Event, subject to an Agreement.
  9. Working day«: every day except Saturday, Sunday and the days of all Belgian public holidays.
  1. Scope of application
    1. The Customer confirms that he or she or it has taken note of and accepts these general terms & conditions of sale.
    2. These general terms & conditions of sale shall apply in full to any Agreement with and any transaction carried out by CIRCOLOCO BELGIUM, except in cases where CIRCOLOCO BELGIUM has set out an express provision for a deviation.
    3. The Customer accepts that application of his/her/its own (general or special) conditions is excluded.
    4. In a case where the Customer is a legal person, said Customer guarantees and binds itself to ensure that any person who participates on its behalf in an Event, makes use of a Camping Facility, and/or uses the transportation services offered by or on behalf of CIRCOLOCO BELGIUM, shall be made fully aware of the Agreement and that the person concerned will respect and uphold the Agreement.
    5. A copy of these general terms & conditions of sale shall be sent with the e-mail referred to in Article 3.3.
  1. Order and Ticket
    1. Ordering a Ticket establishes, by default, an Agreement with CIRCOLOCO BELGIUM.
    2. The Ticket will only be ordered digitally and delivered digitally by sending an email to the address provided by the Customer, unless there is express agreement with CIRCOLOCO BELGIUM to deviate from this method. 
    3. The Customer is responsible for providing accurate data, including the details for Ticket delivery.
    4. The Ticket is a document containing one or more access codes, in the form of a QR or barcode. 
    5. The Customer is required to either print the Ticket or save it digitally in such a way that the Access Code can be scanned.
    6. Each Ticket entitles only one person to access an Event and/or a Camping Facility and/or to transportation.
    7. The Ticket remains the property of CIRCOLOCO BELGIUM. With the exception of cases where CIRCOLOCO BELGIUM has made an explicit decision to deviate from this, the Customer is not permitted to (a) resell a Ticket, and/or (b) offer a Ticket for resale. In a case of a breach of this prohibition, CIRCOLOCO BELGIUM shall have the right to immediately deny access to the Event and/or the Camping Facility and/or use of the transportation to any person who presents themselves with a resold Ticket, and to any person who wishes to resell or offer a Ticket for resale, or to remove the person concerned immediately from the Event and/or the Camping Facility and/or means of transport, and to do so without prejudice to any additional rights CIRCOLOCO BELGIUM has, and without CIRCOLOCO BELGIUM being liable to any form of compensation.
    8. Only adult natural persons have the right of access to an Event, a Camping Facility, and transportation. CIRCOLOCO BELGIUM reserves the right to confirm the age of any person who presents themselves at an Event and/or at a Camping Facility and/or on a means of transportation organized by or on behalf of CIRCOLOCO BELGIUM, or any person who is present at an Event and/or at a Camping Facility and/or on a means of transportation organized by or on behalf of CIRCOLOCO BELGIUM.
    9. CIRCOLOCO BELGIUM has the right to immediately revoke or immediately refuse access to the Event and/or the Camping Facility and/or transport, or to immediately remove from the Event and/or the Camping Facility and/or means of transport, any person who refuses to cooperate in an identity check, who is a minor and/or who is unable to present a valid identity card showing they conform to the age of consent, and to do so without prejudice to any additional rights CIRCOLOCO BELGIUM has, and without CIRCOLOCO BELGIUM being liable to any form of compensation.
    10. CIRCOLOCO BELGIUM has the right to remove immediately any person who cannot present a valid Ticket for an Event and/or a Camping Facility and/or means of transportation, and to do so without prejudice to any additional rights CIRCOLOCO BELGIUM has, and without CIRCOLOCO BELGIUM being liable to any form of compensation.
    11. It is not permitted to falsify and/or modify the Tickets in any way.
    12. If, without prejudice to Article 3.11, a Ticket has been reproduced, and multiple Tickets with the same Access Code are offered for access to an Event and/or a Camping Facility and/or means of transportation, and provided that said code is associated with a valid Ticket, only the first natural person who presents her or himself with the Ticket in question shall be granted access. Any person who presents a Ticket with the same access code later will be refused. 
    13. In general, CIRCOLOCO BELGIUM has the right to immediately remove from the Event and/or the Camping Facility and/or means of transportation the Customer and any person who participates on behalf of the Customer in an Event and/or uses a Camping Facility and/or means of transportation, in breach of the Agreement, and to do so without prejudice to any additional rights CIRCOLOCO BELGIUM has, and without CIRCOLOCO BELGIUM being liable to any form of compensation.
  1. Price, payment and invoicing
    1. The price is determined in the Agreement and stated on the Ticket.
    2. All prices charged by CIRCOLOCO BELGIUM include Belgian VAT and any other government levies that are fully borne by the Customer.
    3. CIRCOLOCO BELGIUM reserves the right to outsource the Ticket ordering and payment process to a commercial partner acting in the name and on behalf of CIRCOLOCO BELGIUM. 
    4. The payment methods accepted by CIRCOLOCO BELGIUM are shown in the ordering process that the candidate customer goes through before ordering a Ticket.
    5. The Customer has the right to request that he, she or it receives electronic invoices from CIRCOLOCO BELGIUM by submitting a request, with all the billing information, in CIRCOLOCO BELGIUM’s official ticket shop. Once all the billing information has been entered, and the billing option has been indicated, the Ticket will be delivered electronically.
    6. In the absence of full and timely payment of one or more invoices, CIRCOLOCO BELGIUM is entitled by law and without prior notice of default (i) a right to payment by the Customer of default interest at the rate provided for in Article 5 of the Belgian Law of 2 August 2002 on combating late payment in commercial transactions, and this shall be applicable from the due date of each invoice up to the date of full payment and (ii) the right to payment of a flat-rate compensation amounting to the equivalent of 10% of the unpaid invoice amount, subject to a minimum of EUR 50.
    7. In the absence of payment on the date on which one or more invoices are due, all outstanding but not yet due invoices shall become due automatically, and without prior notice of default to the Customer.
    8. In the absence of payment on the due date of one or more invoices, even one issued under another agreement, CIRCOLOCO BELGIUM has the right to deny access to the event, the Camping Facility and/or transportation to the Customer and/or anyone presenting themselves on behalf of said Customer.
    9. If the Customer consists of several persons (natural and/or legal persons), they shall be jointly and severally liable for any payments due under the obligation of the Agreement.
    10. If the Customer has several unpaid invoices, then CIRCOLOCO BELGIUM, exclusively, has the right to offset the amount of the payments that the Customer is still liable to pay. Offset of amounts due by CIRCOLOCO BELGIUM takes precedence over that of the Customer.
    11. The Customer is not permitted to compensate costs against that which he, she or it owes to CIRCOLOCO BELGIUM, unless CIRCOLOCO BELGIUM has given express permission. CIRCOLOCO BELGIUM, on the other hand, has the right to compensate against all amounts that the Customer shall owe to CIRCOLOCO BELGIUM on any account, whether or not these amounts are due.
    12. If the Customer is a consumer and CIRCOLOCO BELGIUM fails to pay or repay certain sums to said Customer in good time, he or she may, in application of Article VI.83, 17° of the Belgian Code of Economic Law, claim the same remuneration as that provided for in Article 4.6(ii).
  1. Modification of an Event
    1. CIRCOLOCO BELGIUM reserves the right to change the practical organization of an Event, a Camping Facility or transportation, for example by making adjustments to the cast/staffing and day-to-day arrangement of the performances of artists, and to do so without the Customer being entitled to any compensation. The Customer accepts that the practical organization is not an essential characteristic of the Agreement for him, her or it.
  1. Liability
    1. CIRCOLOCO BELGIUM is not liable for any slight error it should make, nor for any slight error caused by its representatives.
    2. CIRCOLOCO BELGIUM shall not be liable in any way for indirect or consequential damages, including but not limited to time loss, loss of customers, loss of profits, loss of income, increase in general costs, disruption of a trade activity, claims by third parties (e.g. customers, suppliers or other contracting parties associated with the Customer), reputation damage, loss of future savings, personnel costs, loss of opportunity or business opportunities, loss of goodwill or any other form of economic damage.
    3. Without prejudice to mandatory legal provisions, CIRCOLOCO BELGIUM shall not be liable for any accidents that might occur.
    4. CIRCOLOCO BELGIUM is not liable for damage to the Customer’s materials.
    5. CIRCOLOCO BELGIUM is not liable for any damages that Customers (or those acting on their behalf) cause to each other.
    6. CIRCOLOCO BELGIUM is not responsible for any damage caused by a Customer error, for example providing incorrect details when ordering a Ticket, or loss, theft or damage to the Ticket.
    7. The client accepts that Events occur outdoors and that the Camping Facilities are open air, and indemnifies CIRCOLOCO BELGIUM from liability in this respect.
    8. CIRCOLOCO BELGIUM is not responsible for any damage occurring as a result of Force Majeure. CIRCOLOCO BELGIUM reserves the right to cancel an Event, postpone it in whole or in part, and/or to alter the location of an Event in whole or in part, in cases of Force Majeure. For the purposes of this agreement Force Majeure shall include any occurrence that, reasonably, makes fulfilment of CIRCOLOCO BELGIUM’s undertaking impossible, exceptionally difficult or exceptionally expensive. Without being an exhaustive list, the following shall, for example, be deemed to constitute Force Majeure for CIRCOLOCO BELGIUM: a strike, lock-out, war, a governmental obligation, a claim, occupation of the territory, a riot, attack, terrorist threat, robbery, sabotage, epidemic, disease, fire, flood, snowfall, storm, earthquake, natural disaster, change of transport rates, changes in customs tariffs, labour shortages, fuel shortages, machine failures, traffic congestion, late delivery by its supplier or subcontractor (including cancellation of participation in an Event by one or more artists), insolvency of one or more of CIRCOLOCO BELGIUM’s suppliers or subcontractors, a supplier or subcontractor having insufficient stock, and any external cause affecting its supplier or subcontractor. The aforementioned occurrences are considered to be unforeseeable and unavoidable for CIRCOLOCO BELGIUM.
    9. CIRCOLOCO BELGIUM is not liable for the form and/or content of any opinions expressed by artists during an Event.
    10. In any case, CIRCOLOCO BELGIUM’s liability to the Customer is limited to the net purchase amount (excluding taxes) of the Agreement(s) to which the (grave) error relates.
    11. The Customer shall fully indemnify CIRCOLOCO BELGIUM regarding the principal, and any interest and (legal or legal-representation) expenses in connection with any third-party recourse in relation to the Agreement resulting from actions of the Customer or any person acting on behalf of said Customer.
    12. In any case, the Customer must notify any complaint he, she or it has by registered letter within ten (10) working days, and in absence of such notification, the complaint will not be accepted, and he, she or it will be deemed to have waived any right (recourse or otherwise) to a legal claim against CIRCOLOCO BELGIUM.
  1. House rules
    1. The Customer is obliged to respect and enforce the following House rules. The word “you» means the Customer or anyone acting on his, her or its behalf:
  • You may not bring drugs or weapons to the site and/or use them. Upon entering you will be strictly searched. Refusal to accept this will result in denial of access to the festival. CIRCOLOCO BELGIUM has a Zero Tolerance policy on drugs. Please take note of the following too.
  • You may take medications to the festival, when necessary for your health, and subject to possession of a valid medical certificate, which you must be able to present upon CIRCOLOCO BELGIUM’s first request. 
  • Smoking is allowed, but not in the festival tents. Please pay a little consideration to the environment. Do not throw your cigarettes on the ground, but extinguish them and dispose of them (extinguished) in the trash bins.
  • Don’t be lazy! Please, just walk that few meters further to put your waste in the trash bin.
  • Violence and intimidating behaviour are not tolerated. This includes discrimination, sexual harassment or the wearing of provocative clothing (e.g. football shirts carrying the full colours).
  • Making noise is not allowed after 03:00 on Thursday, Friday, Saturday and Sunday. Making noise is not allowed after 22:00 on other days.
  • CIRCOLOCO BELGIUM does not permit having meals delivered. Prepared meals such as pizza, kebab, fries and so on, are not permitted on the camping and festival sites.
  • A drink is fine! But please drink with moderation. Drunk visitors will be ejected from the site(s). This also applies to using medication. Take no more than is necessary.
  • CIRCOLOCO BELGIUM invests and does its utmost to make the festival décor as nice and festive as possible. Therefore, theft or destruction of CIRCOLOCO BELGIUM’s property or that of a third party is strictly prohibited.
  • In regard to everyone’s safety and security, possession of glass, aerosol cans (with propane), fireworks and umbrellas is strictly forbidden.
  • Making a fire is also forbidden.
  • Climbing fences and/or other installations or infrastructures is not tolerated.
  • Digging holes, ditches or pits is not permitted.
  • Swimming is not permitted.
  • Trading in goods of any kind, without express consent from the CIRCOLOCO BELGIUM organization, is not permitted.
  • Posting flyers and/or posters from other events and/or campsites, without the permission of the organization, is not permitted.
  • You are allowed to bring a camera with you, with the exception of semi-professional or professional equipment.
  • Fire and emergency exits must always remain free and must not be blocked. CIRCOLOCO BELGIUM retains the right to remove, at any time, any material in front of or near such exits.
    1. CIRCOLOCO BELGIUM reserves the right to monitor compliance with the House rules. Thus CIRCOLOCO BELGIUM reserves the right to search the Customer and/or anyone participating in an Event and/or using a Camping and/or transportation organized by or on behalf of CIRCOLOCO BELGIUM. In a case of refusal to accept a search, CIRCOLOCO BELGIUM has the right to remove immediately the person in question from the Event and/or Camping Facility and/or means of transportation, and to do so without prejudice to any additional rights CIRCOLOCO BELGIUM has, and without CIRCOLOCO BELGIUM being liable to any form of compensation.
    2. Without prejudice to the stated non-permitted behaviours and objects, the following are not permitted at an Event, at a Camping or in a means of transportation organized by or on behalf of CIRCOLOCO BELGIUM: sharp objects, fires, barbecues, gas installations, fuels, candles, generators, music systems, cars, trailers, shopping carts, car batteries, pets except guide dogs, weapons or objects that can be used as weapons, clothing that can be considered challenging, any form of promotion, aggression, climbing fences and structures or destroying them, drugs or substances that can be used as drugs.
    3. Smoking is not permitted in a means of transportation organized by or on behalf of CIRCOLOCO BELGIUM.
    4. The Customer and any person participating on behalf of said Customer in an Event or using a Camping (or accommodation at one), or means of transportation, organized by or on behalf of CIRCOLOCO BELGIUM, is obliged to act as a normal careful user and will accordingly take the necessary care.
    5. Public immoral behaviour is not permitted. Using the Camping and the Camping premises for the sale of sexual or similar services is strictly forbidden.
    6. Wild camping is not permitted.
    7. No waste may be left behind on departure from an Event, a Camping or a means of transportation organized by or on behalf of CIRCOLOCO BELGIUM. The Customer and anyone acting on his, her or its behalf shall be obliged to leave the Camping, the associated campsite or accommodation in question in a clean and tidy state upon departure from the campsite.
    8. The permitted access and periods of use are an integral part of the Agreement.
  1. Processing personal data and portrait rights
    1. CIRCOLOCO BELGIUM is responsible for processing personal data within the scope of the Agreement. CIRCOLOCO BELGIUM shall take all appropriate technical and organizational measures to ensure that the processing of such personal data complies with the applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (hereafter: “GDPR«).
    2. Personal data processing by CIRCOLOCO BELGIUM is subject to its privacy policy, which can be found on its website at: www.circolocobelgium.com/privacy.
    3. In any case, and to the extent that the Customer is responsible for processing personal data under the Agreement, the Customer shall comply with applicable data protection laws, including the GDPR.
      1. Without prejudice to the other provisions of this article, the Customer accepts that he, she or it, or anyone acting on said Customer’s behalf shall be filmed and photographed. The Customer waives his, her or its portrait rights and states that in his genuine opinion anyone who participates on said Customer’s behalf will also waive his or her portrait rights. The Customer dissociates herself, himself or itself from any claim against ESTREMA and makes a strong commitment to ensure that anyone acting on her, his or its behalf also dissociates from any claim against ESTREMA.
  1. Intellectual property rights
    1. All intellectual property rights on or associated with creations developed by CIRCOLOCO BELGIUM in the context of the implementation of the Agreement shall remain exclusively the property of CIRCOLOCO BELGIUM.
    2. No provision in the Agreement shall be construed as a complete or partial transfer of such intellectual property rights to the Customer.
    3. The Customer undertakes to fully respect the intellectual property rights of all artists at an Event, and commits to ensure that everyone who participates in an Event on her, his or its behalf shall do the same. 
  1. 10.General
    1. These general terms & conditions of sale shall always apply without prejudice to the mandatory laws for the protection of consumers or undertakings (in particular the relevant provisions of the Belgian Code of Economic Law).
    2. Any nullity, invalidity and/or unenforceability of any of the provisions of these general terms & conditions of sale and/or the Agreement shall in no case result in the nullity, invalidity and/or unenforceability of the remaining provisions or the whole of these terms & conditions of sale and/or the Agreement. In a case where any of the provisions of these general terms & conditions of sale and/or the Agreement exceeds any legal limit, the provision or part thereof shall not be null and void, however, parties shall be deemed to have agreed that this provision or its conflicting portion shall be reduced or limited to that which is the maximum permitted under applicable law and any provision or portion thereof exceeding these limits, shall be amended or replaced by law by a valid clause as close as possible to the original intent of the parties.
    3. The Customer shall not be entitled to transfer all or part of its rights and obligations under these general terms & conditions of sale, and/or the Agreement, to third parties without the express written consent from CIRCOLOCO BELGIUM. However, CIRCOLOCO BELGIUM is entitled to transfer its rights and obligations, but without reducing the guarantees that are to the benefit of the Customer.
    4. CIRCOLOCO BELGIUM reserves the right to change these general terms & conditions of sale at any time.
    5. Any reference to an article shall be a reference to an article in these general terms & conditions of sale, unless there is an express determination of an exception.
    6. These general terms & conditions of sale and the Agreement are subject exclusively to Belgian law.
    7. The courts of Antwerp (Antwerp Section) shall be solely competent to consider any dispute concerning the validity, interpretation or implementation of these general terms & conditions of sale and/or the Agreement, without prejudice to CIRCOLOCO BELGIUM’s right to sue the Customer before the competent court for CIRCOLOCO BELGIUM’s place of establishment.